Helping businesses to recover and thrive
BEST Growth Hub and FSB are hosting a series of webinars specifically for retail businesses.
Helping Businesses to Recover & Thrive Webinar recording
This webinar covers a number of essential topics, including ensuring businesses are safe for customers and employees, operating safely, applying social distancing measures and looking at what will drive sales going forward. Key for businesses at this time will be demonstrating (and communicating) to customers that they are safe, have the goods customers want to buy and that they are open and ready to serve them
Reviewing a business and creating the future trading plan
This will help businesses to look closely at the key drivers for their particular business, customer behaviour, visit frequency, average spends and key product lines. The aim is to help the businesses identify and secure improved future performance, and to help the businesses trade sustainably, e.g. priority core products going forward, key promotional messages, optimum use of selling space, maximizing the effectiveness of windows and maintaining customer contact.
Growing the business in the new normal
This will look at sustainable trading, potential additional improvements needed and the need to adapt and evolve. It also looks in more detail at how businesses can work more effectively with neighbours and place managers to collectively improve performance and customer service.
Please note all BEST webinars will be recorded and available to view again.